2017 Sustainability Report

Photo credit: Mr. Andy Lam

Our people and communities

Thriving people, thriving communities

We aim to develop long-term, mutually beneficial relationships with our employees, our suppliers and the communities in which we operate. We encourage our suppliers to act sustainably, particularly with regard to working conditions and health and safety.

We have over 91,000 employees. We believe in them and that our success is built on their dedication, skills, experience, performance and overall wellbeing. By providing an environment in which all employees are treated fairly and with respect, we aim to be an employer of choice that attracts the most talented employees. We aim to recruit the best people, to offer competitive remuneration and benefits, to have a diverse workforce that represents the diversity of our local communities and to provide training to enable staff to realise their potential.

We understand the importance to our businesses of the economic, social and environmental health of the communities in which we operate. As neighbours and employers, we aim to be responsible members of those communities.

Our community involvement reflects our belief that when the communities in which we operate prosper, so do we. We concentrate on doing things where we believe we can make a difference. Our emphasis is on education, arts and culture and the environment. We support our communities with money, with products and services and with the time and energy of our staff.