2018 Sustainability Report

Our people &

Everyone can thrive

We have more than 93,000 employees1. We believe in all of them. Our success is built on their dedication, skills, experience, performance and overall wellbeing.

We aim to develop long-term, mutually beneficial relationships with our employees, our suppliers and the communities in which we operate. We encourage our suppliers to act sustainably, particularly with regard to working conditions and health and safety.

By providing an environment where everyone is treated fairly and with respect, we aim to attract the most talented employees, to offer competitive remuneration and benefits, to have a diverse workforce that represents the diversity of our local communities and to provide training so our staff can realise their potential.

The economic, social and environmental health of the communities in which we operate is important to our businesses. As neighbours and employers, we aim to be responsible and involved members of those communities.

We believe when the communities in which we operate prosper, so do we. We concentrate on doing things where we believe we can make a difference. We emphasise education, arts and culture and the environment. We support our communities with money, with products and services and with the time and energy of our staff.

1 The number of employees includes total permanent employees, and fixed term and temporary contract employees