Understanding the needs and concerns of our stakeholders informs our approach to sustainability and our future activity.
Since 2007, we have engaged with stakeholders to understand their expectations and their perceptions of our sustainable development performance. Dialogue maintains trust, gains support for our activities and occasionally reconciles differing interests. It also helps us focus on areas for improvement so that we can take corrective action.
We define stakeholders as internal and external interest groups who have a significant impact on our business or who are significantly affected by our operations.